When the vtrak ex10 is fully up and running, hot plug the updated replacement controller. Promise technology storage solutions for it, cloud. How to set up a serial connection to a vtrak and collect all logs using the command line interface. Promise technology vtrak e830f and e630f 40x seagate 4tb 6gbs 8gb fc fibre channel ab recently decommissioned with all the clients data having moved to cloud. The vtrak aclass shared san appliance is ideal for multiuser collaboration to ingest, edit, stream, and process rich media. The software managementimport tab enables you to import the user database file from the host pcs file system to the vtrak subsystem. You may encounter a situation where you need to collect information from a vtrak system for troubleshooting, and network access to the vtrak may be unavailable. I bought a promise vtrak e610f and qlogic for version 3. You will need to call promise tech support to provide you with a special firmware that will reset the vtrak back to factory defaults. We have 4 promise technology e610f manuals available for free pdf download. Promise technologies e830f technology vtrak raid seagate.
Vtrak eclass product manual importing a user database caution do not use this function to update the vtrak firmware. This special firmware will not erase any of your array information. Does anyone have any ideas about support for this storage. For users who need a lot of storage, promise offers the j5920s. This is a buildityourself look at what can be done on a tight budget. We just recently upgraded to vsphere 5 and weve discovered the hard way this problem. I have been assigned an e610f vtrak storage unit, the previous admin left and did not leave any documentation, so ip address for management and credentials are unknown. Unpacking the vtrak the vtrak box contains the following items. Instead of doing so, lets focus on how firmware differs from other. Thank you for purchasing promise technologys vtrak j610s or j310s external disk array subsystem. Powered by 80plus bronze certified power supplies that offer up to 85% power efficiency, all vtrak x30 series products improve tco by conserving power, reducing heat output and improving cooling costs.
There is no firmware update available for the promise vtrak. The software managementimport tab enables you to import the user database file from the host pcs file system to the vtrak. It is used to flash images such as firmware or software for controllers and drive firmware image for physical drives. Firmware, software, and hardware are differentbut how. Im using an apple xserve connected to a 16 bay promise vtrak e610f fibre channel array as my nas, i have a few other servers. Promise technology vtrak e610fd raid storage system. I have my hardware stack there as i flesh out my software stack. Superwarehouse promise vtrak e610fd 16 bay hard drive. The promise technology vtrak ej class level 1 online training is an introduction to vtrak eclass hardware and is offered as a primer for anyone working with or. We usually have very prompt response times but there may be a modest delay during the weekend. The vtrakfs file system software integrated with metadata controllers and vtrak primary storage in a single box enables higher performance and workload productivity and for easier management. Vmware esxi fiber channel configuration server fault.
End of life products, services and subscription for promise. This is done to insure compatibility of the software, the same software can be run on different types chips because the firmware on each chip acts as a translator. It will delete any user information you may have created as well as the network settings. Fsusor promise vtrak e610f san with drives price drop. Software does not directly communicate with the hardware logic of the chips. Vtrak eclass compatibility list promise technology. Do not restore to default settings for any item unless you are sure this action is needed. We delete comments that violate our policy, which we encourage you to read. The software instead communicates with the firmware which communicates with the hardware directly. Vtrak m610p product manual importing a user database caution do not use this function to update the vtrak firmware. However i have about 30u between two racks that is. Due to some issues seen with updating the firmware for vtrak mx10 products via webpam, promise technology. I am trying to connect a promise vtrak e610f to a vm running on esxi 5. Falconstor tests as many possible operating system, hardware, and software combinations as possible.
Disk storage devices all devices on this certification matrix have been in our interoperability lab or within our partners labs. I have never used the second controller as i only connected to controller a dual port. Difference between software and firmware categorized under software,technology difference between software and firmware. Promise vtrak e610f hard drive array sign in to comment. Class compatibility list supports service release 2. Firmware is basically a type of software, therefore making comparisons as if they are distinctly different would be wrong. Promise vtrak developed to meet the needs of enterprises using mission critical and creative applications. Problem with promise vtrak e610f nmp errors vmware. Page 209 promise technology vtrak d5000 series product manual e specifies the enclosure id. Vtrak products utilize environmentallyfriendly production methods and materials and are designed with highefficiency in mind. Specifically the problem was observed on firmware version 3.
E610f for sale e610f promise 16 750g fiber vtrak hdd channel array. Our technical support is limited to promise branded retail products. Promise technology vtrak e610f product manual pdf download. The promise vtrak eclass is a family of intelligent, dual controller, sassata based storage arrays that fundamentally changes storage economics from purchase and set up to operation and upgrades. Promise vtrak e310f to make this slightly more strange, we also have a vtrak e610f that seems to work fine. Different oem manufacturers may have made unique modifications to the promise hardware or software and they are responsible for supporting their products. Promise vtrak e610f external disk array subsystem and falconstor vtl for details. Firmware requirements for vtrak ex30 series to use. About this manual this product manual describes how to setup, use and maintain the vtrak j610s or j310s external disk subsystem. Summary of contents for promise technology vtrak e610f. Firmware is semipermanent software running on a system that may or may not be updated often, and usually require a higher level of skill or effort.
How to set up a serial connection to a vtrak system and. If the replacement controller has a different firmware than the surviving controller, the following results are expected. Firmware requirements for vtrak ex30 series to use vtrak. The promise vtrak e610f is a 16drive enclosure that includes two 4gbps fibre channel raid controllers that offers raid. Vtrak eclass product manual restoring factory defaults this function restores the factory default settings to the firmware and software items you select. The difference between software, firmware, and hardware. You can tell by the serial number what the compatibility is and also the. Promise vtrak eclass for apple level 1 training youtube.
Promise technology is committed to providing high quality service and support to its customers. Vtrak e610f has two variation controller firmware based on the units vtrak e610f channel version and vtrak e610f for apple. It also describes how to use the builtin commandline interface cli software. Even with this extensive testing, the exact versions at. Latest articles happening in the vtrak other category. He writes troubleshooting content and is the general manager of lifewire. Both channel and mac firmware version for both controllers are different and we do not recommend mixing different controllers firmware on specific vtrak e610f channel version and vtrak e610f for apple. The promise vtrak eclass raid subsystem is a high availability raid solution developed to meet the needs of enterprises using mission critical and creative applications. I want to use rdm to connect to connect it to a ubuntu 12. Hardware is the physical components of a system that the software and firmware run on, and that are updated least often if ever software is the most temporary and malleable. Storage promise technology vtrak e610f product manual. Exert from the vtrak eclass e610f, e610s, e310f, e310s product manual pages 265268.
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